I found a follow up article on IT relevance which directly relates to the Shadow IT issue.

Shadow IT is a symptom of the disconnect between IT and the business. A follow up to my Tech Brief at yesterday's North Idaho IT Professional Association meeting, this article from BitDefender offers strategies to increase relevance of IT:

http://docs.media.bitpipe.com/io_12x/io_125208/item_1204727/BitDefender_eBook_Spreads_v6c.pdf

Karen Thurston, MS, PMP

Director, Cybersecurity Training and Operations Center &

Emerging Technology Business Development

University of Idaho